How to Find the Right Commercial Cleaning Company

How to Find the Right Commercial Cleaning Company

Property managers or business owners need a cleaning company that can deliver value for money. For starters, any successful enterprise needs a clean and sanitary environment. Apart from ensuring your workforce is more productive, your customers demand nothing less of perfection.

1. Reliability

Think of a cleaning service as an investment in your business. You must get the most out of any cleaning company you choose. However, you can only get flexible cleaning service from a reliable and trustworthy service provider.


Start with a background check on the company to help you determine their work ethic. Dig into tiny details such as the number of workers they have, how many hours they work, and their level of experience. Carpet cleaning services, for example, can only be accomplished effectively with multiple employees. It will also help if you look at some reviews from previous and current clients. 

2. 24-Hour Operational Support

A cleaning company that works round the clock will always come in handy. In most cases, the company will need to perform facility or office cleaning during closing hours. Doing this will save you a lot of time and ensure your employees are productive during work hours.


You might also have a few unusual demands during the year. For example, cleaning after an office party or weekend business meetings. An industrial cleaning service that works 24 hours will meet all your needs day and night, including strata cleaning. You might not need it, but wouldn’t you rather have it?

3. Fast Response Time

Most business managers and property owners forget one fundamental thing — cleaning emergencies happen often. It is, therefore, vital to find a cleaning company with a fast response time. Start by inquiring whether the company uses individual contractors or hires employees. Dealing with contractors can cause a lot of havoc in your business. Reliability becomes a huge issue, and your company becomes liable for any accidents. Commercial window cleaning is particularly dangerous.


How does the cleaning company handle the absence of a staff member due to circumstances such as illness? Do they deploy replacement staff immediately, or is there a wait time? How quickly do their workers gain access to commercial cleaning supplies? Getting answers to such questions will help you find janitorial services with a fast response time.

4. Insurance and Certifications

The first thing you must ask for is evidence of working license and liability insurance. These documents will help you prove the authenticity of a specific company. You will also rest assured that the cleaning company has insurance cover for all its employees. 


It will also help to ask for a few certifications that guarantee professionalism. The worker’s compensation certificates, for example, show whether the company uses cash workers or regular workers. Do not forget to inquire about the type of cleaning products they use.

5. Quality of Staff

As mentioned earlier, cleaning companies work when you are out of the office or facility. It is, therefore, clear that their employees will have to work unsupervised. Because they have full access to your business, ensure you consider how a cleaning company screens potential employees.


Do you offer individuals job positions before performing a thorough background check? Why should you expect anything less from a cleaning company? Ensure the company does reference checks, background checks, and verification of legal status. 

Get Professional Cleaning Services in Perth

Hiring professional cleaners in Perth, Australia can be a daunting task for property owners and business managers. At Klean N Fresh, we take away all the complications so that you can focus on growing your business. Ensure you contact us about our cleaning services today to request a quote.